Privacy Policy

Last updated: October 27, 2026

This Privacy Policy explains how ParkPing ("we", "our", or "us"), developed by LoopStack, collects, uses, and protects your information when you use our mobile application. By using ParkPing, you agree to the terms of this policy.

Information We Collect

We collect the following information when you use ParkPing:

• Account information: Your email address, full name, and optional phone number when you register.
• Vehicle information: License plate number, vehicle make, model, and year that you add to the app.
• Messages: Chat messages and voice messages sent between users during anonymous parking sessions. All messages are end-to-end encrypted.
• Location data: Your approximate location when you use the nearby parking finder feature. We do not store your location permanently.
• Device information: Firebase Cloud Messaging (FCM) token to send you push notifications. This token is stored on our servers and deleted when you sign out or delete your account.

How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Generate unique QR codes linked to your vehicles.
• Enable anonymous communication between drivers.
• Send push notifications about new messages or parking sessions.
• Show nearby parking zones based on your location.
• Improve and maintain the app.

Anonymity

ParkPing is designed to keep your identity private. When another user scans your QR code and contacts you, neither party can see the other's name, email, phone number, or any personal information. All chats are anonymous by design.

Data Storage and Security

Your data is stored securely using Google Firebase, including Firestore (database), Firebase Storage (voice messages and QR images), and Firebase Authentication. All chat messages are end-to-end encrypted using AES-256-GCM encryption. We take reasonable measures to protect your information from unauthorized access.

Data Sharing

We do not sell, trade, or share your personal information with third parties, except as required by law or to operate our services (e.g., Google Firebase infrastructure).

Data Retention

We retain your data for as long as your account is active. Chat sessions are automatically expired after a set period of inactivity. You may delete your account at any time from the app's Profile screen, which will permanently delete all your personal data, vehicles, and chat history.

Permissions We Request

• Camera: To scan QR codes on other vehicles.
• Microphone: To record voice messages in chats.
• Location: To show nearby parking zones.
• Storage: To save your QR sticker image to your device's gallery.
• Notifications: To send push notifications for new messages.

Children's Privacy

ParkPing is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

LoopStack
Email: ahmadnazir1104@gmail.com